FAQ

1. What is Pawpy Box?

Pawpy Box is a themed pet toy box packed with fun and safe cotton toys for your dog and cat. Each box includes a mix of engaging toys, a thank-you card, and a free poop bag container & roll (1st box only) — all bundled with love!

2. Is Pawpy Box a subscription service?

Nope! Pawpy Box is not a subscription. You only buy when you want — no automatic charges, no monthly commitments.

3. What sizes are the toys? Are they safe for all pets?

Pawpy Box toys covered small, medium and big size. The toys are made from soft cotton or silicone. They're best for small to big dogs and cats, and light to moderate chewers. If your dog is an aggressive chewer, supervision is recommended.

4. Can I choose the specific toys in a box?

Most themed boxes come with set items. However, for boxes like the Zoo Box and Monster Box, you can mention your preferred toy options at checkout and we’ll do our best to include them (subject to availability).

5. How long does shipping take?

Orders are usually processed within 1–2 business days. Shipping time depends on your location, but most packages arrive within 3–5 business days.